Contact

Talk to a person.

Every message here is read by us, not a bot and not a queue. Tell us what you need and you'll get a reply by email.

We use what you send only to answer you. Nothing here signs you up to anything. If you'd rather have the free book instead, it's here.

Message sent.

It's with us. You'll get a reply by email — check your spam folder if nothing shows up, since first replies sometimes land there.

Before you write

Two answers that cover most of what arrives here:

Bought it, can't install it

Open the START HERE guide that came as the first link in your delivery email. It walks the whole install. If it still won't go, write to us with the step number you're stuck on.

Need your files again

Go to facelessconsole.com/download and enter the email you bought with. A fresh link goes to that inbox, any time, as often as you like. Bought with an address you can't get into any more? Write to us with your order details.

Not a support question? Faceless Jack is on X — @FacelessJackYT, and the system gets shown on YouTube — @FacelessConsole.